Our Hospice Accreditation process provides the guidance and resources providers need

As a recognized leader in Hospice Accreditation, our process provides the guidance and resources providers need to deliver the best patient care. CHAP understands hospice is delivered wherever a patient calls home, including hospice centers, hospitals, nursing homes, and other long-term care facilities. As a result, we have created an easy-to-implement accreditation process.

CHAP’s guidance, education, and resources are crucial to providers as they deliver the best patient care.

Top 10 Hospice Deficiencies

And tips for remaining compliant

L-tags are built into the standards themselves to make it easy to cross reference to CMS regulations or state operations manuals. They are written using external stakeholder review, where a committee of industry experts from associations and providers gather objective feedback ensuring realistic, sound standards.

The standards are easy to understand, and not overly prescriptive. The standards are organized and arranged to make implementation and instruction easy. Complementary and Alternative Medication are included to match your philosophy of care.

Telehealth and remote monitoring are included in the standards without an add-on expense enabling you to set up your program accordingly. Clear Evidence Guidelines tell you how the CHAP site visitor is going to evaluate compliance, giving you peace of mind.  

Our standards and site visits focus on patient care and the connection to the Conditions of Participation. Unlike other standards – they start at patient care, and work towards policies and procedures.  

You can expect an educational and collaborative survey experience. When you submit readiness, we host a Final Readiness Call for your organization helping you prepare with confidence. We will walk through your readiness checklist to lower your stress and create a great survey experience.

We aim to begin onsite activities within a reasonable timeframe after readiness submission.

Your CHAP Team

Accreditation Specialist

The Accreditation Specialist delivers timely and responsive customer support to organizations seeking initial and continuing accreditation.

Director of Accreditation

The Director of Accreditation is responsible for ensuring consistent application of accreditation standards, Site Visitor selection and retention, and the satisfaction of our accredited organizations.

Site Visitors

Our team of experienced site visitors plans, organizes, coordinates, and conducts the accreditation site visit in accordance with CMS-approved CHAP policies and procedures governing the accreditation process.

Four Step Process

The better the accreditation process, the faster you can continue the level of care that is so important to your mission. We strive to minimize the disruption and streamline the preparation so you can focus on what matters most.


Application & Agreement

Complete the online agreement and decide payment options


Preparation & Readiness

Prepare for visit and participate in readiness call


On-Site Survey

A patient-centered, partner-focused survey experience


Accreditation Determination

Agencies receive their approved accreditation or plan of correction

Earn an Age-Friendly Care at Home Certification with your Accreditation

Impact clinician satisfaction and retention, reduce cost of care, and align with quality referral sources without a costly investment.

1.  When applying for accreditation, select the box for age-friendly care.  There is no cost for adding your age-friendly care certification to your accreditation.

2.  Review the resources, standards, and learning modules. (The learning modules can be downloaded and used in your company’s LMS free of charge.)

3.  As part of your site visit for accreditation, you will be inspected for executing the 4 M’s framework of Age-Friendly Health Systems and the eight additional CHAP Age-Friendly Standards.

4.  Use your Credly Age-friendly Digital Badge and Certificate to market your Certification and connect with over 2,900 health systems. 

Join CHAP’s Pediatric Care Certification Pilot

Elevate pediatric care in your community with CHAP’s new certification, designed in collaboration with top experts. This no-cost certification for CHAP-accredited providers integrates inclusive practices, equitable partnerships, and family empowerment with its evidence-based concepts. By joining our pilot, you’ll access comprehensive resources, policy guidelines, and continuous improvement strategies to meet the unique needs of pediatric patients.

Mastering Hospice Program Integrity

Given the increased focus on hospice program integrity by CMS since 2019 and the implementation of comprehensive regulatory updates in 2021, it has never been more critical to stay informed and adaptable. Our Hospice Program Integrity Compendium serves as your strategic toolkit for mastering these regulatory landscapes.